Job Details
Education: Bachelor's Degree
Experience: 0.6 Years
Location: Bangalore/Hyderabad
Job Description
Quality Analyst
Performing
Quality Tele Monitoring & Ticket Quality Checks. Support team in achieving
Customer Satisfaction target for assigned team.
Creating a
quality culture, keeping people focused on understanding the customer’s needs.
Propose new
actions to improve productivity and share best practices with the Assistant
Manager and Operations Manager of the team.
Required Skills - Technical and Non
Technical
Customer
service orientation.
Excellent
Feedback Skills.
Structured
thought process .
Excellent
Communication and Presentation Skills.
Candidate Profile:
Bachelor's
Degree in Information Technology.
At least 6
months experience in Technical Exposure to MS Office.
At least 6
months experience in Exposure in Networking and Operating Systems
At least 6
months experience in Operations Management.
COMPANY WEBSITE:www.ibm.com
No comments:
Post a Comment